Travel Information: COVID-19 Update
The well-being of our guests, team members, and our community are our highest priority.
We want to assure you that we are monitoring the coronavirus (COVID-19) situation very closely and are making every possible effort to keep you informed. We aim to provide the level of comfort and service that you need to confidently travel, plan, and manage your booking during these unprecedented circumstances.
Amenities and services at our hotel
Following provincial regulations, and with health and safety as our top priority, as of November 2, 2020 we will only have available select services while respecting safe physical distancing. The following services will be open, with modifications:
- The Market
- Fitness Centre
- EnoBAR + Kitchen – Grab & Go Breakfast Only
To ensure the health and safety of all our guests, the following services remain temporarily closed:
- EnoBAR + Kitchen
- EnoBAR Lounge
- Room Service
- Indoor Pool
We know this is inconvenient and is contrary to our desire to do whatever we can to make your stay comfortable and easy, but we hope that this action will help flatten the curve, and keep you safe.
We continue to closely monitor the Health Canada, the Centers for Disease Control (CDC) and the World Health Organization (WHO) statements regarding the coronavirus (COVID‐19) cases and follow guidance from these agencies, our government and local health departments.
Our Cancellation Policy:
Please click here to review InterContinental Hotel Group’s (IHG) cancellation policy.
Our Commitment to Cleanliness:
Please click here to review the IHG Way of Clean